Telenita Outreach
Free Well-Being Counseling
Supporting Survivors
Legal Information
Providing Relevant Laws
Education
Raising Awareness
Secure Communication
Strictly Confidential
TELENITA HELPLINE
Your Lifeline in Times of Need
AWAM’s Telenita Helpline is dedicated to addressing the immediate needs of survivors of violence with empathy and professionalism. We provide two essential services:
- Free Well-Being Counseling for survivors of gender-based violence to offer emotional support and guidance during challenging times.
- Free Legal Information We help you research relevant laws to your circumstances, empowering individuals to make informed decisions about their rights and next steps.
DIRECTORY OF SERVICES
Support Services Outside Klang Valley
If you are outside Klang Valley and need support, there are service providers available to help with legal aid, crisis intervention, and mental health support.
FIND THE ANSWERS YOU NEED
Frequently Asked Questions
We understand that reaching out can feel daunting.
Explore answers to these common concerns:
What services do you provide to survivors?
We provide legal information and counselling services to survivors. These services are available physically, online and via our Telenita helpline.
We also do referrals for clients whose situations can be better addressed by other organisations or agencies, including but not limited to: seeking shelters, family therapy and legal representation.
For which issues can I reach out to your services?
We deal with cases and/or enquiries of: gender-based violence, such as domestic violence, sexual harassment (physical and online), rape, attempted rape, sexual assault; intimate partner violence; harassment; mental health; divorce; child abuse; other relationship issues; financial issues etc.
Are these services free?
Yes, completely free of charge.